Understand your duty of care and balance safety with people's rights — positive risk-taking, duty of candour, complaints, dilemmas, whistleblowing and professional boundaries.
What this course covers
- Explain what duty of care means and where it comes from
- Balance duty of care with a person's right to choose through positive risk-taking
- Apply the duty of candour and handle comments, concerns and complaints
- Manage conflicts and dilemmas and raise concerns or whistleblow
- Maintain professional boundaries and accountability
How much does Duty of Care training cost?
£4 per person on Care2Learn, with no minimum order and no subscription. If your team needs a full training matrix rather than one course, a subscription at £2 per learner per month covers all 32 courses — see the 2026 price comparison.
Who needs it
Everyone delivering hands-on care, usually during induction and refreshed thereafter. It covers the knowledge behind Care Certificate Standard 3, so it also suits staff working through their induction. Completion is recorded with the date taken and the date it is next due, so it appears correctly on your training matrix and can be evidenced at inspection.
What the learner receives
A certificate in their own name carrying the CPD Aligned seal, showing the completion date and the renewal date a year later, downloadable at any time. The record belongs to the learner, not just the employer — it travels with them rather than sitting in one provider's system.
Related courses
Providers usually assign these alongside Duty of Care.
- Equality, Diversity & Dignity — 45 min online, £4 per person
- Safeguarding Adults — 60 min online, £4 per person
- Fire Safety — 45 min online, £4 per person
You can also browse the full catalogue of 32 courses, or read about the Care Certificate for staff new to care.
Frequently asked questions
How long does Duty of Care training take?
About 40 min of e‑learning, across 10 sections with 10 assessment questions. Learners can stop and resume at any point, and it works on a phone.
What does Duty of Care training cover?
By the end of the course a learner should be able to explain what duty of care means and where it comes from; balance duty of care with a person's right to choose through positive risk-taking; apply the duty of candour and handle comments, concerns and complaints. The full list of learning outcomes is set out above.
Is Duty of Care CPD Aligned, and how is it assessed?
Yes — the certificate carries the CPD Aligned seal. The assessment is multiple choice with a pass mark of 70%; attempts are recorded and learners can retake it. Renewal is set at 12 months from the completion date, so the course reappears on your training matrix when it is due.
How does duty of care relate to duty of candour?
Duty of care is your general obligation to act in people's best interests and avoid causing harm. Duty of candour, under Regulation 20, is the specific requirement to be open when something goes wrong and causes harm — to apologise, explain and record it. The course covers both, along with complaints, conflicts of interest and raising concerns.
Does this count towards the Care Certificate?
It covers the knowledge behind Care Certificate Standard 3. The Care Certificate itself is a separate guided course covering every standard, and its practical workplace assessment is completed and signed off by the employer.
Add Duty of Care to your team
£4 per person, or included on a £2 per learner subscription.
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