Records that protect people — writing clear, factual, respectful notes; care plans that actually guide care; charts that spot deterioration; recording capacity and consent; confidentiality in a phone-camera world; and what inspectors read in your writing.
What this course covers
- Explain why records protect the people you support — and you
- Write factual, objective, respectful and contemporaneous notes
- Use care plans and charts as living tools, not paperwork
- Record decisions, consent and incidents correctly
- Keep information confidential and secure, on paper and screens
What's in each section
Record Keeping & Care Planning runs across 12 sections, each ending in a quick knowledge check:
- Why Records Matter
- What Counts as a Record
- The Standard: Regulation 17
- Writing Notes: Fact Beats Impression
- Words With Dignity
- Timing, Signatures and Corrections
- Care Plans That Actually Guide Care
- Charts: Where Deterioration Shows First
- Recording Decisions, Capacity and Consent
- Incidents, Accidents and Being Open
- Confidential and Secure
- Digital Records and Your Signature
How much does Record Keeping & Care Planning training cost?
£3.99 per person on Care2Learn, with no minimum order and no subscription. If your team needs a full training matrix rather than one course, a subscription from £1.99 per learner per month covers every course in the catalogue — see the 2026 price comparison.
Who needs it
Every member of staff who writes anything about a person: daily notes, MAR charts, body maps, incident forms and care plan reviews. Seniors and managers who audit records and build care plans get the fuller picture. In CQC's evidence model, if it isn't recorded it didn't happen — and records are the first thing an inspector reads. Completion is recorded with the date taken and the date it is next due, so it appears correctly on your training matrix and can be evidenced at inspection.
What the learner receives
A certificate in their own name carrying our CPD Member badge (The CPD Certification Service), showing the completion date and the renewal date a year later, downloadable at any time. The record belongs to the learner, not just the employer — it travels with them rather than sitting in one provider's system.
Related courses
Providers usually assign these alongside Record Keeping & Care Planning.
- Data Protection & GDPR — 40 min online, £3.99 per person
- Cyber Security & Data Protection in Care — 60 min online, £3.99 per person
- CQC's Assessment Framework for Care Providers — 60 min online, £3.99 per person
- Duty of Care — 40 min online, £3.99 per person
- Mental Capacity Act — 50 min online, £3.99 per person
You can also browse the full catalogue, or read about the Care Certificate for staff new to care.
Frequently asked questions
How long does Record Keeping & Care Planning training take?
About 45 min of e‑learning, across 12 sections with 15 assessment questions. Learners can stop and resume at any point, and it works on a phone.
What does Record Keeping & Care Planning training cover?
By the end of the course a learner should be able to explain why records protect the people you support — and you; write factual, objective, respectful and contemporaneous notes; use care plans and charts as living tools, not paperwork. The full list of learning outcomes is set out above.
Is Record Keeping & Care Planning CPD Aligned, and how is it assessed?
Yes — it is CPD Aligned, and the certificate carries our CPD Member badge. The assessment is multiple choice with a pass mark of 70%; attempts are recorded and learners can retake it. Renewal is set at 12 months from the completion date, so the course reappears on your training matrix when it is due.
Does it cover our care-planning software?
It teaches the principles — accurate, contemporaneous, respectful records and care plans that genuinely guide care — which apply to paper and to every digital system alike. It does not train specific software; your system's own guides cover the buttons, and this course covers what good looks like whichever screen it is typed into.
Does this count towards the Care Certificate?
No — this is a standalone mandatory course rather than one of the Care Certificate standards. The Care Certificate is available as its own guided course for staff who are new to care.
What makes a care record legally sound?
Factual, first-hand, dated, attributable and written soon after the event, with opinion labelled as opinion and nothing erased. Records can be read by the person, their family, CQC, safeguarding teams and courts; the course teaches writing that stands up in all five rooms.
Start Record Keeping & Care Planning today
£3.99 per person pay-as-you-go — buy it for yourself, or put your whole team on a subscription from £1.99 per learner a month.
Buy this course — £3.99 Add to your team