What happens when an allegation is made against someone who works with young people — the harms threshold, allegations versus low-level concerns, the LADO and the one-working-day rule, first response without investigating or tipping off, who does what, fairness to the person facing the allegation, keeping the child supported, outcomes and records, DBS referral duties, and building a culture where allegations are handled well.
What this course covers
- Apply the harms threshold to recognise what counts as an allegation
- Distinguish allegations from low-level concerns and route both correctly
- Respond to an allegation without investigating, contaminating or tipping off
- Understand the LADO's role, the one-working-day rule, and who does what
- Support the child and treat the accused fairly, through to outcomes, records and DBS duties
How much does Managing Allegations Against Staff training cost?
£4 per person on Care2Learn, with no minimum order and no subscription. If your team needs a full training matrix rather than one course, a subscription at £2 per learner per month covers every course in the catalogue — see the 2026 price comparison.
Who needs it
Managers, designated safeguarding leads and seniors who would receive an allegation — and every worker, because anyone can be the first to hear one, be the subject of one, or need to raise one. Completion is recorded with the date taken and the date it is next due, so it appears correctly on your training matrix and can be evidenced at inspection.
What the learner receives
A certificate in their own name carrying the CPD Aligned seal, showing the completion date and the renewal date a year later, downloadable at any time. The record belongs to the learner, not just the employer — it travels with them rather than sitting in one provider's system.
Related courses
Providers usually assign these alongside Managing Allegations Against Staff.
- Professional Boundaries & Safer Working Practice — 45 min online, £4 per person
- Safer Recruitment — 45 min online, £4 per person
- Whistleblowing in Care Settings — 35 min online, £4 per person
- Safeguarding Children — 45 min online, £4 per person
You can also browse the full catalogue, or read about the Care Certificate for staff new to care.
Frequently asked questions
How long does Managing Allegations Against Staff training take?
About 40 min of e‑learning, across 12 sections with 15 assessment questions. Learners can stop and resume at any point, and it works on a phone.
What does Managing Allegations Against Staff training cover?
By the end of the course a learner should be able to apply the harms threshold to recognise what counts as an allegation; distinguish allegations from low-level concerns and route both correctly; respond to an allegation without investigating, contaminating or tipping off. The full list of learning outcomes is set out above.
Is Managing Allegations Against Staff CPD Aligned, and how is it assessed?
Yes — the certificate carries the CPD Aligned seal. The assessment is multiple choice with a pass mark of 70%; attempts are recorded and learners can retake it. Renewal is set at 12 months from the completion date, so the course reappears on your training matrix when it is due.
We're not in England — does the LADO process apply to us?
The course teaches the English framework: the harms threshold, the LADO and the one-working-day rule from Working Together 2023, and DBS referral duties. Learners in Scotland and Wales see a notice on the platform explaining their nation's allegation routes, and the principles — act on concerns, never investigate alone, support all parties, refer on dismissal — apply everywhere.
Does this count towards the Care Certificate?
No — this is a standalone course rather than one of the Care Certificate standards. The Care Certificate is available as its own guided course for staff who are new to care.
Add Managing Allegations Against Staff to your team
£4 per person, or included on a £2 per learner subscription.
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